Responsible Gaming
Gambling Should Be Entertainment
At SpinBet NZ, we believe that gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Like any form of entertainment, it should only be enjoyed with money you can afford to lose.
We are committed to promoting responsible gambling and supporting the wellbeing of our players in Aotearoa New Zealand.
Age Verification
You must be 18 years of age or older to gamble on SpinBet NZ. We take age verification seriously and conduct checks to ensure all players meet the legal age requirement in New Zealand.
If you are under 18, or if you are aware of someone underage accessing gambling services, please contact us immediately or report it to the Department of Internal Affairs.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognize any of the following warning signs in yourself or someone you know, please seek help:
- Chasing losses by gambling more to try to recover money you've lost
- Lying to friends, family, or others about the amount of time or money spent gambling
- Gambling with money intended for bills, rent, food, or other essential expenses
- Feeling anxious, irritable, or restless when trying to reduce or stop gambling
- Neglecting work, study, family, or other important responsibilities due to gambling
- Borrowing money to gamble or to pay off gambling debts
- Using gambling as a way to escape problems, stress, or difficult emotions
- Spending increasing amounts of time and money on gambling to achieve the same excitement
- Being unable to stick to gambling limits you've set for yourself
- Thinking about gambling constantly, even when not actively gambling
Self-Help Tools Available
SpinBet NZ provides several tools to help you maintain control of your gambling:
- Deposit Limits: Set daily, weekly, or monthly limits on how much money you can deposit into your account
- Loss Limits: Set limits on how much you are willing to lose during a specific time period
- Reality Checks: Receive regular reminders during your gaming session about how long you've been playing and how much you've spent
- Session Time Limits: Set a maximum duration for your gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing SpinBet NZ and other participating gambling operators
- Account Closure: Permanently close your account if you wish to stop gambling entirely
To access these tools, log into your account or contact our customer support team.
Support Organizations
If you or someone you know is struggling with problem gambling, help is available. The following organizations provide free, confidential support:
New Zealand
- Problem Gambling Foundation (Te Hiranga RÅ« Pakipakin)
Phone: 0800 664 262 (free, 24/7)
Website: www.pgf.nz
Email: [email protected] - Gambling Helpline
Phone: 0800 654 655
Free text service available - Department of Internal Affairs - Gambling Commission
Website: www.dia.govt.nz/Gambling
International Support
- GamCare (United Kingdom)
Website: www.gamcare.org.uk - GamStop (United Kingdom)
Website: www.gamstop.co.uk - Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au - Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org - National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
If You Need Help
If you are experiencing difficulties with gambling, please know that you are not alone. Help is available and recovery is possible.
Contact the Problem Gambling Foundation today:
0800 664 262 (Free, 24/7)
Whether you need support for yourself or someone you care about, these organizations are here to help confidentially and without judgment.
At SpinBet NZ, we encourage all players to gamble responsibly. If you have any concerns about your gambling habits, please reach out for support immediately.